Short Version
Copilot Memory now uses work insights, details it learns from your emails, Teams chats and meeting transcripts, to give you more personalised responses. You can ask Copilot what it knows about you, ask it to forget a detail, or turn work insights off in Settings. Now due early October to late November 2026.
Details
Copilot Memory is getting more personal. Copilot will now use work insights as extra context when it responds to you. Work insights are details Copilot learns from your Microsoft 365 work content, such as your emails, Teams chats and meeting transcripts. The aim is responses that are more relevant to you and your work.
You stay in control:
- See what Copilot knows: ask Copilot “What do you know about me?” You’ll get a summary of the main information it uses to personalise responses, including work insights.
- Remove a detail: if you see a work insight you don’t want used, ask Copilot to forget it, and it won’t use it to personalise future responses.
- Turn it off: go to Settings > Personalisation and turn off Chat History and Work Insights (1).
AvailabilityDue early to late October 2026.
Now due early October to late November 2026.
Source, related links and references
Roadmap ID 551195.
Related: Personalize what Microsoft Copilot remembers | Microsoft Support.
See what else is new for Copilot.
For Admins
No admin action is mentioned for this update. MC1492154.
Page originally published
19th October 2026.
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